Job Description
- Job Title: Server Support Technician
- End Client: Nvidia
- Experience: 2 - 5 years with Strong Communication skills
- Expertise: Level 2 Technician
- Location: Pune Rotating shifts involved
- Salary: 8 LPA
| L2 Technician 2-5 years exp | Troubleshoot a variety of servers and isolate the problem that the server is encountering. |
| Order replacement parts and install them in servers and ship back the defective part to their respective vendors. | |
| Update firmware on servers to ensure the latest version is installed. | |
| Configure IP addresses and default login credentials on servers. | |
| Reach out and assist network admins on any issues they are having with a server that can range from: replacing broken or damaged cables, re-routing cables to different ports on the server or switch, replacing optics on both server and switch ports, changing out parts and installing upgraded versions of those parts in servers. | |
| Temporarily rack and stack a server or switch in a cabinet and cable it so the network admin can remotely log in and run configurations on device. | |
| Assist network admins who reach out requesting specific assistance with servers or switch. | |
| Also items listed under Level 1 as needed |
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