Service Account Delivery ManagerAlgeria based

Scope and Purpose

• The Service Account Delivery Manager is responsible for overseeing and managing all service-related aspects from the implementation to the maintenance-phase of GD Solution projects, providing input in regards to service delivery to other project stakeholders in the offer phase ensuring service readiness supporting a seamless hand-over of the customer solution to the service delivery engine to ensure a smooth start the service operation with the site acceptance and overseeing the delivery in the after sales phase.

• This role is critical in defining the service delivery strategy that complements the overall project objectives managed by the Service Offer Manager and Solution Project Manager. The Service Account Delivery Manager ensures that the services are implemented and meet the highest standards of quality and efficiency ultimately enhancing customer satisfaction and project success.

• The role requires close...