Service Admin

Our Service Admin are the face of our service department. That means greeting every customer with a smile and using your customer driven personality to understand their repair needs while making them feel confident that these repair needs will be met. You’ll also act as the liaison between the customer and our Service Technicians, ensuring you are keeping the customer up to date on repair times, estimates, and when the vehicle is ready for pick up. 

On a typical day, this will include: 

• Upselling additional services using low pressure, high integrity methods


• Providing accurate repair/maintenance estimates


• Adhering to policies on vehicle care and operation


• Following up on each repair, keeping customers informed of progress, and notifying customers when vehicles are ready for pick up


• Reviewing and explaining repairs and associated costs with customers


• Handling minor cust...