Job Description
Our client based in Santry, a leading material handling solutions supporting our customers with service, maintenance, and equipment management are recruiting a service Administrator Role Overview: As a Service Support Administrator, youll be the first point of contact for engineers and customers, ensuring service jobs are logged, tracked, and completed efficiently. Youll manage purchase orders, assist with invoicing, update customer portals, and help track machines and short-term hire jobs. This is a hands-on administrative role that requires attention to detail, strong communication, and a proactive approach. Key Responsibilities: * Take calls from **customers and engineers** and log service requests. * Raise and manage jobs * Update service leads about unissued or pending jobs. * Request **POs from customers** and link them to jobs. * Complete jobs and generate invoices * Update customer portals with job progress. * Investigate and resolve customer invoice queries * Track machines in...
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