Job Description
Here’s what you’ll deliver:
Address all customer inquiries via phone calls and emails related to the service department.Project a positive attitude for the benefit of our customers and fellow employees.Utilize systems and procedures to deliver exceptional customer service in all interactions.Schedule service appointments for client vehicles in a courteous and efficient manner.Correspond with clients to confirm service appointments, confirming time, date and transportation needs.Organize the appointment schedule and keep it up-to-date. Execute tasks in a fast-paced environment with multiple deadlines. Confirm service appointments (time and date) and transportation needs with clients. Ability to execute tasks and work with minimal supervision.Ability to work in adherence to company safety standards at all times.Comply with all company policies, standards and procedures.
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