Job Description
**About Us**
We are a full-service HVAC, building automation, chiller, and retrofit contractor with a reputation for combining high-quality consulting services with customized energy solutions. Our integrated, single-source solutions include turnkey in-house capabilities with design assistance, as well as engineering applications and automated control systems.
**Job Summary**
This person will be responsible for dispatching technicians and acting as a resource for customers and other departmental managers on all types of projects as needed.
**Essential Duties & Responsibilities**
• Customer Service / Taking service calls from customers via telephone and e-mail.
• Managing service calls from receipt to billing.
• Check incomplete calls and update status in internal work order notes. Notify managers of any situations that require follow-up.
• Accurate review of all previous day field visits before billing to ensure proper language and ...
We are a full-service HVAC, building automation, chiller, and retrofit contractor with a reputation for combining high-quality consulting services with customized energy solutions. Our integrated, single-source solutions include turnkey in-house capabilities with design assistance, as well as engineering applications and automated control systems.
**Job Summary**
This person will be responsible for dispatching technicians and acting as a resource for customers and other departmental managers on all types of projects as needed.
**Essential Duties & Responsibilities**
• Customer Service / Taking service calls from customers via telephone and e-mail.
• Managing service calls from receipt to billing.
• Check incomplete calls and update status in internal work order notes. Notify managers of any situations that require follow-up.
• Accurate review of all previous day field visits before billing to ensure proper language and ...
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