Job Description
Job Type Full-time Description Veterans encouraged to apply No prior automotive industry experience is required to apply! Greet customers upon arrival, establishing rapport and understanding their service needs and concerns. Conduct visual inspections or road tests (as needed) to gather information. Clearly explain service recommendations, repair options, and estimated costs in a way that is easy for customers to understand. Obtain customer authorization for repairs before proceeding. Provide regular updates on service progress and address any customer questions or concerns pr...
The Service Consultant is the critical link between customers and service technicians in a dealership or repair shop. You'll act as a customer service expert, technical communicator, and advisor, ensuring a smooth and positive experience throughout the vehicle service process.
Responsibilities:
Customer Service and Communication:
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