Job Description

Job Description

I am working with a prestige car dealership and a opportunity has arisen to join them as a Service Advisor / Service Team Manager in Basingstoke.

The Service Advisor / Service Team Manager is responsible for every aspect of a customer’s after sales experience.


The main purpose of the role is to maximise workshop profitability whilst exceeding customer expectations and satisfaction


The successful applicant will actively sell after-sales services in a customer-oriented manner, ensuring the workshop is working to full capacity by effectively scheduling customer orders.


Main Duties:

  • To receive customers and their vehicles in a friendly and professional manner, discuss and confirm their requirements and take responsibility for the vehicle during its time at the Retailer.

  • To hand over and receive back any loan vehicle according to the published procedure.

  • To supervise the flow o...

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