Service Advisor

Description of the role

The Service Advisor at Mark Sweeney Buick GMC in Cincinnati, OH plays a crucial role in providing exceptional customer service and assisting customers with their vehicle maintenance needs.

Responsibilities

• Assessing customer vehicle needs and recommending appropriate services


• Explaining service recommendations and costs to customers


• Scheduling service appointments and coordinating with service technicians


• Ensuring customer satisfaction throughout the service process

Requirements

• Prior experience in customer service or automotive industry is preferred


• Strong communication and interpersonal skills


• Ability to multitask and work in a fast-paced environment


• Detail-oriented and organized

Benefits

• Competitive compensation


• Health insurance options


• 401(k) ret...