Service Advisor

JOB PURPOSE

The role of the Service Advisor is to:

• Provide our customers with a warm, inviting and streamlined experience. Service Advisors will be required to build strong and trusting relationships whilst delivering outstanding levels of efficiency and communication.
• Be a knowledgeable and supportive point of contact for customers requiring servicing or repair to their vehicles.
• Successfully manage the flow of information between the workshop, the rest of the business and the customer to guarantee a highly satisfactory customer experience and to meet our brand standards.
• Here at Harwoods, we highly value organisational, communication and time management skills along with a friendly smile.

Service Aftersales Manager

KEY RESPONSIBILITIES

• Provide exceptional levels of customer service and ownership throughout your customer’s Harwoods experience.
• Ensure a close relationship with ...