Job Description
Service Advisor
Location: Exeter
Salary: Competitive / DOE (OTE available)
Hours: Full-time, Monday–Friday with alternate Saturdays
About the Role
We are seeking a customer-focused Service Advisor to join our busy aftersales department. You will act as the key point of contact between customers and the workshop, ensuring a smooth and professional service experience from booking through to vehicle collection.
Key Responsibilities
*
Welcome customers and manage service and repair bookings
*
Provide clear explanations of work required, costs, and timescales
*
Liaise closely with workshop technicians to ensure jobs run efficiently
*
Upsell service plans, additional repairs, and products where appropriate
*
Keep customers informed of progress and any additional work required
*
Ensure job cards, invoices, and documentation are accurat...
Location: Exeter
Salary: Competitive / DOE (OTE available)
Hours: Full-time, Monday–Friday with alternate Saturdays
About the Role
We are seeking a customer-focused Service Advisor to join our busy aftersales department. You will act as the key point of contact between customers and the workshop, ensuring a smooth and professional service experience from booking through to vehicle collection.
Key Responsibilities
*
Welcome customers and manage service and repair bookings
*
Provide clear explanations of work required, costs, and timescales
*
Liaise closely with workshop technicians to ensure jobs run efficiently
*
Upsell service plans, additional repairs, and products where appropriate
*
Keep customers informed of progress and any additional work required
*
Ensure job cards, invoices, and documentation are accurat...
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