Job Description
**DESCRIPTION**
We are seeking for a talented **Service Advisor** to provide world class service to our major Mining, Automotive, Marine and Power Generation customers in Karratha. Reporting to the operations manager, this is a residential position located in the vibrant city of Karratha. This role will attract a generous remuneration package and a location allowance (residential).In this role, you will make an impact in the following ways:
+ Serve as the primary customer contact, both in person and via phone, ensuring exceptional service delivery across all assigned sectors.
+ Accurately analyze customer needs, create and manage work orders, generate service quotes, and schedule repair and maintenance jobs.
+ Collaborate with the Service Supervisor or Team Lead to coordinate job assignments, timelines, and repair planning.
+ Resolve warranty inquiries, explain service outcomes, and communicate job status updates with t...
We are seeking for a talented **Service Advisor** to provide world class service to our major Mining, Automotive, Marine and Power Generation customers in Karratha. Reporting to the operations manager, this is a residential position located in the vibrant city of Karratha. This role will attract a generous remuneration package and a location allowance (residential).In this role, you will make an impact in the following ways:
+ Serve as the primary customer contact, both in person and via phone, ensuring exceptional service delivery across all assigned sectors.
+ Accurately analyze customer needs, create and manage work orders, generate service quotes, and schedule repair and maintenance jobs.
+ Collaborate with the Service Supervisor or Team Lead to coordinate job assignments, timelines, and repair planning.
+ Resolve warranty inquiries, explain service outcomes, and communicate job status updates with t...
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