Service Advisor

Responsibilities

• Act as the primary contact of the customers with regards to their vehicle concerns.
• Ascertain automotive problems and services thru accepting customer complaints.
• Prepares service order and coordinates with service manager for repair.
• Verifies warrant and service contract coverage thru examining records and papers.
• Monitor and updates rendered by technicians until repair is done.
• Coordinates with parts and warranty department.
• To strictly follow and implement the rules and regulations as well as the policies and procedures set by the company.
• To maintain high value of professionalism and ethical work behavior within the department.
• Other tasked given by the superior

Qualifications

• Must be a graduate of Automotive courses or any related courses.
• Must have one (1) year of experience in the same field.
• Must came to Automotive Industry. ...