Job Description
**DESCRIPTION**
Serves as first point of contact with customer to promote quality customer service and assist with increasing business within the branch location.
**Key Responsibilities:**
+ Serves as the first point of contact with customers either on the phone or at the branch, developing positive relationships with key customers.
+ Assesses customers needs and gathers pertinent information Creates basic work orders in appropriate systems.
+ Provides some status updates to customers, as requested
**RESPONSIBILITIES**
**Competencies:**
+ Financial acumen - Interpreting and applying understanding of key financial indicators to make better business decisions.
+ Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
+ Customer focus - Building strong customer relationships and delivering customer-centric solutions.
+ Di...
Serves as first point of contact with customer to promote quality customer service and assist with increasing business within the branch location.
**Key Responsibilities:**
+ Serves as the first point of contact with customers either on the phone or at the branch, developing positive relationships with key customers.
+ Assesses customers needs and gathers pertinent information Creates basic work orders in appropriate systems.
+ Provides some status updates to customers, as requested
**RESPONSIBILITIES**
**Competencies:**
+ Financial acumen - Interpreting and applying understanding of key financial indicators to make better business decisions.
+ Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
+ Customer focus - Building strong customer relationships and delivering customer-centric solutions.
+ Di...
Apply for this Position
Ready to join Cummins Inc.? Click the button below to submit your application.
Submit Application