Service Agent Analyst

**Querétaro**:
**Your tasks**:
- Maintain customer specific database systems and Brose SAP systems (Sales Orders, Delivery Notes, Invoicing/shipments, ISP, etc ) - is expert in customer poral usage
- Support annual sales planning strategy by updating the details of future business projections into our database (ISP, MID).
- Follows up open invoices/payments in alignment with Account Manager and Finance
- Manages OEM Tooling Invoicing in alignment with Account Manager and according to Brose standards - organize invoices, asset tags and photos for audit, prepare customer documents, follow up with customer
- Records Management - Customer contracts (Tooling / Pc Price / Prototype)
- Manages commercial change management documentation between customer and Brose, incl. GECOS, SAP, customer change management system - tracks and closes open topics
- Assist Account Managers with new business proposals, develop and prepare quotations for new and service business, market an...