Job Description
Role - Service Asset and Configuration Manager (CMDB ITOM)
Years of Experience - 8 to 10 years
Location - Pune
- CMDB ITOM
- Hands On in ServiceNow Asset and Configuration Management Module
- Must-Have:
- Knowledge and experience of Service Management/Operation process and its environment.
- Knowledge of the ITIL framework as well as high level of IT technical competence.
- Experience in CSDM & Service Mapping.
- Basic knowledge of Application Lifecycle and Environments.
- Excellent verbal and written communication capabilities and the ability to interact and influence at all levels of the organization/project.
- Knowledge on Planning & Forecasting.
- ITIL foundation, ITIL intermediate- Service Design (SD) Planning
- Good-to-Have:
- Knowledge and experience of Agile / Lean / Six sigma methodologies and their application
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