Job Description
Role: SMO – Service Asset and Configuration Manager
Required Technical Skill Set: Hands On in ServiceNow Asset and Configuration Management Module, CMDB, ITOM
Desired Experience Range: 7-12 yrs. in Service Asset and Configuration Manager
Location of Requirement :Pune, Chennai
Desired Competencies (Technical/Behavioral Competency)
Must-Have
- Knowledge and experience of Service Management/Operation process and its environment.
- Knowledge of the ITIL framework as well as high level of IT technical competence.
- Experience in CSDM & Service Mapping.
- Basic knowledge of Application Lifecycle and Environments.
- Excellent verbal and written communication capabilities and the ability to interact and influence at all levels of the organization/project.
- Knowledge on Planning & Forecasting.
- ITIL foundation, ITIL intermediate- Service Design (SD) Planning
Good-to-Have
- Knowledge and experience of Agile / Lean / Six sigma methodologies and their ap...
Required Technical Skill Set: Hands On in ServiceNow Asset and Configuration Management Module, CMDB, ITOM
Desired Experience Range: 7-12 yrs. in Service Asset and Configuration Manager
Location of Requirement :Pune, Chennai
Desired Competencies (Technical/Behavioral Competency)
Must-Have
- Knowledge and experience of Service Management/Operation process and its environment.
- Knowledge of the ITIL framework as well as high level of IT technical competence.
- Experience in CSDM & Service Mapping.
- Basic knowledge of Application Lifecycle and Environments.
- Excellent verbal and written communication capabilities and the ability to interact and influence at all levels of the organization/project.
- Knowledge on Planning & Forecasting.
- ITIL foundation, ITIL intermediate- Service Design (SD) Planning
Good-to-Have
- Knowledge and experience of Agile / Lean / Six sigma methodologies and their ap...
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