Job Description
Shangri-La Toronto
With creativity, personal commitment and an emotional sense of true hospitality, make the most positive impact on guest experiences in the Restaurant through consistent application of Shangri-Las core practices at all points of guest contact; maximizing Colleague, Guest and Owner satisfaction.
With high integrity, ensure that guests experience the highest quality 5 star culinary standards. Interact with colleagues as internal customers, strategic partners in delivering Shangri-La hospitality from caring people according to brand service deliverables. Demonstrate creativity, personal commitment to service excellence and an emotional sense of gracious hospitality. As a true service Ambassador, meet service expectations proactively, promptly, professionally, with genuine care to attention, detail and efficiency. Actively demonstrate teamwork, safe work practices, open communication, accuracy in transactions, respect,...
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