Job Description
Service Availability Representative, Bilingual
WORK ARRANGEMENT: 100% Onsite
ROLE OVERVIEW
The Service Availability Representative (Bilingual) provides first-level technical support to internal colleagues by responding to inbound calls and emails, documenting and troubleshooting issues, and escalating incidents as required. This role requires strong technical aptitude, excellent customer service skills, and full bilingual fluency in English and French.
KEY ...
WORK ARRANGEMENT: 100% Onsite
ROLE OVERVIEW
The Service Availability Representative (Bilingual) provides first-level technical support to internal colleagues by responding to inbound calls and emails, documenting and troubleshooting issues, and escalating incidents as required. This role requires strong technical aptitude, excellent customer service skills, and full bilingual fluency in English and French.
KEY ...
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