Job Description

Title: Service BDC Coordinator

Location: Margate, FL

Duration: 3+ month contract

Compensation: $20 per hour 

Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S.



Service BDC Coordinator



The Service BDC Coordinator is a specialized, highly trained & skilled member of the Service Client Care Center.



Responsibilities:

  • Confirm service reservations, perform follow-up and survey calls.

  • Perform calls, send text messages and emails on overdue service visits, recalls, campaigns, Special Order Parts; and any additional tasks requested by management.

  • Master and follow all training materials including service call guides and Strategic Responses (word tracks) in order to accurately answer all guest's questions.

  • Keep...

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