Job Description
A leader in the field of distribution and technical support is currently seeking a Service Center Agent to join its Montreal team. This strategic role within the operational center located in Pointe-aux-Trembles is ideal for a customer service professional who enjoys combining face-to-face interaction with technical file management.
As a Service Center Agent, you will play a key role in coordinating client files in Montreal.
Advantages
Flexible schedule: 3 days per week (Wednesdays are mandatory).
Dynamic and professional work environment.
Contractual mandate with possibility of renewal.
Supportive and approachable management team.
Responsibilities
Greet customers at the Montreal service center.
Handle incoming calls.
Open and maintain rigorous follow-ups on files within the Salesforce system.
Coordinate parts orders and follow up on lead times with suppliers.
Support the tec...
As a Service Center Agent, you will play a key role in coordinating client files in Montreal.
Advantages
Flexible schedule: 3 days per week (Wednesdays are mandatory).
Dynamic and professional work environment.
Contractual mandate with possibility of renewal.
Supportive and approachable management team.
Responsibilities
Greet customers at the Montreal service center.
Handle incoming calls.
Open and maintain rigorous follow-ups on files within the Salesforce system.
Coordinate parts orders and follow up on lead times with suppliers.
Support the tec...
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