Service Center Manager

We arelooking for Service Center Managerfor one of
the market leaders in kitchen appliances across the UAE.

The Service Center Manager will be responsible for overseeing all
aspects of the aftersales function, including customer service, technical
operations, spare parts, and AMC growth. This role is critical to increasing
the profitability and revenue of the business while ensuring exceptional
customer satisfaction.

Responsibilities

·Strategic
& Business Development

§Develop and implement strategies to grow aftersales
revenue, including Annual Maintenance Contracts (AMCs), spare parts, and paid
service jobs.

§Drive business development initiatives with
developers, FM companies, and corporate clients to secure long-term service
agreements.

§Design and execute growth plans that directly
impact the service center P&L.

·Operations
Management