Service Centre Consultant

Role

We currently support over 11,000 Victorians who, are unable to fully manage their own affairs.

As a Service Centre Consultant at State Trustees, you'll ensure an outstanding client experience, demonstrating ownership and accountability. Your role includes resolving client interactions, utilising tailored communication techniques, and making financial decisions aligned with clients' preferences and budgets. With a focus on stakeholder engagement and information management, you'll contribute to a dynamic team that values strong relationships and impactful solutions.

This empowering full-time role consists of a 38-hour week from Monday to Friday (8 : 30am -4 : 30pm or 9 : 00am -5 : 00pm). After a comprehensive 3-months of training, flexible work arrangements await, allowing you to work 2 days from home and 3 days in the office.

Skills and Experience

• Proven success in dynamic, client-focused, and team environments
• Custo...