Service Centre Supervisor

Job Overview

Dasher Service Centre specialising in the after sales support and repair of products such as robot vacuums, air purifiers, and other smart home appliances.

The Service Operations Supervisor is responsible for overseeing the daily operations of the service centre, ensuring smooth coordination between the front desk, technical, inventory, and logistics teams.

This role requires strong organisational and leadership skills to maintain service efficiency, uphold SOP compliance, and support continuous improvement across the team.

Candidates with a technical background or experience in electrical appliances repair will have an added advantage.

Key Responsibilities

1. Oversee daily Service Centre operations, ensuring effective coordination between front desk, repair technicians, inventory, and dispatch teams
2. Supervise and support the service team, ensuring workflow efficiency, timely service delivery, an...