Service Consultant

Company Description

TSA is an Australian‑owned business specializing in helping companies acquire, retain, and grow their consumer customer bases. We represent some of the country’s largest brands, across eight call centres in Australia and internationally.

What should you expect from us?

• Competitive salary package
• On‑site work set up
• Day shift
• Full‑time roles available

Job Description

What your day will look like?

The Service Consultant plays an integral role in executing TSA’s purpose. The Service Consultant will deliver exceptional customer service while ensuring operational excellence and adherence to company policies and guidelines. This role requires a proactive approach to customer queries, case management, and relationship building with both internal and external stakeholders.

The Service Consultant will act as a positive ambassador for the company, upholding the hi...