Job Description
+ Develop a clear understanding of assigned contract base
+ Develop and maintain good working relationships with key personnel within relevant Honeywell teams, including Service Operation Leaders, Field Service Managers and any other supporting functions (GCC, ISLC, CPT)
+ Proactively drive assigned renewals with self and other stakeholders, to adhere to renewal tasks due dates and RNOC given to SOL SLA’s
+ Maintain accurate and timely information in CRM for renewals, including attaching documentation for all stages of the renewal process
+ Update opportunity Next Step comments weekly for all renewals in progress and against a CSS renewal milestone
+ Provides accurate updates of each contract renewal and any issues, during weekly MOS call with Service Contract Support Pole Lead
+ Escalate issues in a timely manner to Service Contract Support Pole Lead, which may delay renewal process – do not wait for next MOS call
+ Mainta...
+ Develop and maintain good working relationships with key personnel within relevant Honeywell teams, including Service Operation Leaders, Field Service Managers and any other supporting functions (GCC, ISLC, CPT)
+ Proactively drive assigned renewals with self and other stakeholders, to adhere to renewal tasks due dates and RNOC given to SOL SLA’s
+ Maintain accurate and timely information in CRM for renewals, including attaching documentation for all stages of the renewal process
+ Update opportunity Next Step comments weekly for all renewals in progress and against a CSS renewal milestone
+ Provides accurate updates of each contract renewal and any issues, during weekly MOS call with Service Contract Support Pole Lead
+ Escalate issues in a timely manner to Service Contract Support Pole Lead, which may delay renewal process – do not wait for next MOS call
+ Mainta...
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