Service Controller

Our client based in Peterborough is seeking a Service Controller to join them on a full time permanent basis working 8.00am - 5.30pm Monday to Friday.

As Service Controller, you will be responsible for assigning jobs and assessing work priorities to and for the field engineering team, ensuring that works are completed to schedule and providing feedback to managers on service planning and overall performance. You will answer all incoming calls, order parts for workshop, efficiently organise the service engineers workloads, raising of job cards, update customers on repairs, monthly stock checks, deal with warranty claims, internal invoicing, general supporting administration and other ad hoc duties. You will ideally have experience as a service controller where you have allocated engineers to jobs and will have worked on a service desk within a technical industry, or you will be an experienced service engineer looking to come away from the tools in to an office based role.  Y...