Job Description

Job Description

Service Administrator / Coordinator required by client who is an Engineering company near Uttoxeter.


Salary: circa 25k based on 39 hours per week

Essentially the main part of the Service Controllers role is to manage the engineers on a day to day basis. You will be required to organise engineers to complete routine planned maintenance, remedial work and emergency breakdowns/ callouts. You will be expected to promptly organise appropriate resources to resolve situations quickly and ensure communication is kept flowing, externally and internally.

Your key responsibilities will include:

  • Co-ordinate breakdowns and services for your depot by allocating to an engineer and liaising with the customer to ensure minimal downtime to the customer’s machine.

  • Chase the customer for order numbers for quoted works.

  • Keep constant communication with the customer to give them updates on all breakdowns / jobs.
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