Job Description
Service Coordinator - Based out of Basildon
Monday to Friday, 8:00am – 4:00pm (1 Hour Lunch)
Role Overview
The Service Coordinator plays a key role in supporting the daily operations of our Service Department. The position involves coordinating installations, managing service bookings, handling customer callouts, liaising with service technicians, and assisting with stock ordering. Accuracy, organisation, and strong communication skills are essential.
Key Responsibilities : Service Coordinator
Installations & Routing
* Log all new sales received from the Sales Consultant into the sales book.
* Arrange and book installation dates directly with customers.
* Confirm agreed installation dates via email.
* Upload all installation details onto the electronic system Sales Force Service Tracker.
* Assign each job to the appropriate Engineer.
* Monitor job completion and ensure the Engineer’s service report...
Monday to Friday, 8:00am – 4:00pm (1 Hour Lunch)
Role Overview
The Service Coordinator plays a key role in supporting the daily operations of our Service Department. The position involves coordinating installations, managing service bookings, handling customer callouts, liaising with service technicians, and assisting with stock ordering. Accuracy, organisation, and strong communication skills are essential.
Key Responsibilities : Service Coordinator
Installations & Routing
* Log all new sales received from the Sales Consultant into the sales book.
* Arrange and book installation dates directly with customers.
* Confirm agreed installation dates via email.
* Upload all installation details onto the electronic system Sales Force Service Tracker.
* Assign each job to the appropriate Engineer.
* Monitor job completion and ensure the Engineer’s service report...
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