Job Description
Engineering Service Coordinator
Our client, a well-established engineering provider supporting commercial, industrial, and residential customers across the west of Ireland, is seeking an organised and proactive Service Coordinator to join their growing Galway team.
This is a key position supporting daily field operations, ensuring service engineers are scheduled efficiently and customer requests are handled with professionalism and urgency.
About the Role
The Service Coordinator will act as the central point of communication between customers, engineers, and management. You'll manage incoming service requests, plan engineer workloads, track job progress, and ensure documentation is completed accurately. Your work will directly impact customer satisfaction and operational efficiency.
Key Responsibilities
Schedule and dispatch HVAC service engineers for planned and reactive call-outs.
Handle inbound calls, emails, and customer queries, ens...
Our client, a well-established engineering provider supporting commercial, industrial, and residential customers across the west of Ireland, is seeking an organised and proactive Service Coordinator to join their growing Galway team.
This is a key position supporting daily field operations, ensuring service engineers are scheduled efficiently and customer requests are handled with professionalism and urgency.
About the Role
The Service Coordinator will act as the central point of communication between customers, engineers, and management. You'll manage incoming service requests, plan engineer workloads, track job progress, and ensure documentation is completed accurately. Your work will directly impact customer satisfaction and operational efficiency.
Key Responsibilities
Schedule and dispatch HVAC service engineers for planned and reactive call-outs.
Handle inbound calls, emails, and customer queries, ens...
Apply for this Position
Ready to join WR HVAC? Click the button below to submit your application.
Submit Application