Job Description

Job Description

Essential Duties & responsibilities include 

  • Document repairs provided from multiple sources (EDVIR, walk-ups/ triage, email, technician findings, operations, maintenance software) and prioritize work accordingly.
  • Maintain the local “Facility Planner” spreadsheet outlining daily workflow
  • Prepare work orders in Enrich and assign tasks as needed to technicians after repairs have been approved by the Shop Supervisor and/or Service Manager
  • Ensure all tasks are completed in Enrich with proper comments for each job line
  • Ensure warranty claims are opened for all warrantable parts and/or repairs
  • Work with Parts Dept to ensure parts are in stock and/or ordered prior to equipment arriving for PM service and/or repairs
  • Assist parts Dept in sourcing parts 
  • Ensure part cores are returned for proper credit
  • Close completed work orders after review
  • Works with Outsourced Maintena...
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