Job Description
Job Description
Company Overview
As a Service Coordinator, you will be the first and main point of contact for customers regarding service inquiries, complaints, and support requests. You will coordinate service activities, spare parts, and job documentation, ensuring timely and effective resolution of issues while maintaining high customer satisfaction. This role requires strong organizational and communication skills, as well as the ability to work in a dynamic international environment.
Key Responsibilities
Company Overview
NACOS Marine is a global leader in advanced maritime automation, navigation, and control systems. With decades of expertise, our technologies set benchmarks for safer, smarter, and more efficient vessel operations. To strengthen our service operations, we are now looking for a Service Coordinator (m/f/d) to join our team in Hamburg.
Role OverviewAs a Service Coordinator, you will be the first and main point of contact for customers regarding service inquiries, complaints, and support requests. You will coordinate service activities, spare parts, and job documentation, ensuring timely and effective resolution of issues while maintaining high customer satisfaction. This role requires strong organizational and communication skills, as well as the ability to work in a dynamic international environment.
Key Responsibilities
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