Job Description
We are looking for a Service Coordinator to join our growing team at our Delhi office . If you are organized, proactive, and enjoy coordinating service operations and customer support, this role is for you.
Key Responsibilities- Coordinate daily service calls and engineer schedules
- Act as a point of contact between customers, service engineers, and internal teams
- Track service requests, complaints, and resolutions
- Maintain service records, reports, and documentation
- Ensure timely closure of service calls and high customer satisfaction
- Coordinate spare parts availability and service logistics
- Graduate / Diploma (Engineering, Science, Management, or relevant field)
- 1–2 years of experience in service coordination, after-sales, or customer support
- Good communication and coordination skills
- Comfortable with MS Excel, email com...
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