Service Coordinator

Job Description Job Description Hannah Savage with Robert Half is seeking a detail‑oriented, highly organized Service Coordinator to support her client's service operations. In this role, you will be responsible for scheduling technicians, managing service requests, performing accurate data entry, and ensuring a positive customer experience. The ideal candidate thrives in a fast-paced environment, communicates clearly, and enjoys solving problems. This position is onsite and based out of Rochester, NY. Key Responsibilities Technician Scheduling: Coordinate and schedule service technicians based on availability, skillset, and customer needs. Data Entry & System Management: Accurately enter service orders, updates, and notes into NetSuite and other internal systems. Customer Support: Serve as a primary point of contact for customer inquiries, providing timely updates and resolving concerns with professionalism. Quoting & Documentation: Create service quotes, follow up on outstanding prop...