Service Coordinator

Responsibilities:

• Coordinate and schedule service appointments for HVAC systems in the North region.
• Receive and handle service requests and inquiries from customers.
• Assign service technicians to job sites and ensure timely arrival.
• Monitor and track service jobs to ensure completion within agreed timelines.
• Communicate with customers regarding service status and updates.
• Maintain accurate records of service activities, including work orders and service reports.
• Assist in managing inventory and ordering of service parts and supplies.
• Collaborate with internal teams to resolve service issues and ensure customer satisfaction.
• Provide administrative support to the service team as needed.

Requirements

• Diploma/Degree in Business Administration or related field.
• Prior experience in service coordination or administrative support role, preferably in the HVAC indu...