Service Coordinator

We are looking for a dedicated and detail-oriented Service Coordinator to join our clients team in Surrey, British Columbia. In this role, you will be responsible for ensuring seamless communication between customers and field technicians, managing schedules, and maintaining high standards of service delivery. This is a long term contract position, offering an excellent opportunity to grow within a dynamic service-oriented company.

Responsibilities:

• Coordinate daily schedules and dispatch technicians based on priority, skill set, and location, ensuring efficiency and compliance.

• Communicate with customers to provide updates on work order status and promptly address concerns.

• Serve as a liaison between customers and field staff to facilitate effective issue resolution.

• Manage and review work orders, timesheets, and documentation for accuracy and compliance with client requirements.

• Oversee procurement processes, including ordering parts, ...