Service Coordinator

Are you looking for a role that provides challenge, growth and development opportunities? Do you enjoy working on multiple projects, while supporting changing priorities in a fast-paced work environment?  Take the leap and make your mark at Plan Group!

As a Service Coordinator, you will:

• Manage work order flow, including the creation, delegation and close out activities of work orders to create accurate invoices


• Support Account Executives, Sr. Management, and Field Staff to develop and actively maintain customer satisfaction through frequent communication


• Maintain and update document control logs and follow through on project management procedures: change orders, as-built drawings, close out documents


• Process incoming calls and redirect, forward and take messages as required


• Dispatch and Schedule Field Staff


• Coordinate equipment, material deliveries and sub trades as required


• Collaborate with other business units within the organization on projects


• Reconcile costs within a workorder management system

?Our ideal candidate has:

• Minimum of one year electrical/mechanical related experience; trade experience is an asset.


• Related post-secondary education is an asset.


• Dispatch experience is an asset.


• Proficiency in Microsoft Office, MS Project and Excel; experience with Salesforce is an asset.


• Experience reviewing and understanding mechanical/electrical construction drawings is an asset.


• Strong communication and organizational skills.


• Proven ability to manage multiple simultaneous priorities.