Service Coordinator - Waterloo

What is a Service Coordinator?
The Service Coordinator is responsible for scheduling and administrating service and maintenance requests drawn from the Maintenance Software system.  As the first point of contact for our Clubs, the Service Coordinator will maintain a multitude of requests with great proficiency and professionalism.

What will you be doing?

• Monitor maintenance software system throughout the day for service requests and schedule repairs accordingly
• Handle service emergencies reported to third party call center during business hours and execute follow up on after hour calls
• Provide support and follow up with Club Associates, Divisional Manager’s, Vice President’s and the Club Services team as required
• Document vendor quotations in maintenance software system and obtain approval through appropriate process/channel
• Obtain maintenance details of new Clubs and ensure information for existing Cl...