Service Delivery Administrator

Service Delivery Administrator

Our Seascale office is hiring a Service Administrator for their team! As the Service Delivery Administrator, you will be providing administration and service support across multiple projects within the scope of the Service Department. You will will manage and coordinate service requests, scheduling, reporting, documentation, and overall end-to-end order processing. The postholder will be able to work autonomously and provide continuity for the team.

Location: Seascale, Cumbria UK (onsite)

Your Challenge:

• Oversee and manage the service portal ticketing system, coordinating with the engineers to create, assign, and routinely update tickets through the completion system

• Maintain professional communication with internal and external stakeholders ...