Service Delivery and Operations Expert

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal. Job Description

The Service Delivery and Operations Expert is the critical link between Data Engineering and business stakeholders, responsible for ensuring the seamless, reliable, and high-quality delivery of enterprise data products and services. This role owns end-to-end service delivery across data availability, quality, performance, and timeliness, while leading incident, problem, and change management processes. By representing data services in governance forums and driving continuous service improvement, the role ensures data platforms consistently meet or exceed business requirements.

Service Delivery & Support

• Assist in the day-to-day delivery of data products and services, ensuring all tasks align with established Service Level Agreements (S...