Service Delivery Consultant

Job Description - COS – Service Delivery Consultant ( Autopay/Mainframe exposure – Mandatory )

Position Description

In this role, you will be relied upon as a subject matter expert in all things Autopay/Mainframe first and foremost however, you will also serve as a primary support liaison between COS, internal partners and clients, providing application, and technical support for all versions of ADP's product offerings all while delivering “first class” service to your clients.

To thrive in this role, you must preferably have working knowledge of Autopay. You will quickly need to adapt to technically challenging situations and collaborate with your internal payroll teams, helping them to understand complex, technical situations in a high level, educational way that they can understand. You will also have a way with clients that builds rapport, establishes trust, and shines with professiona...