Service Delivery Coordinator

CTS delivers comprehensive IT solutions to meet the unique demands of mission‑driven organizations. We have deep expertise in supporting nonprofits and educational institutions, and are equipped to handle the complexities of IT across a variety of sectors. Our focus is on making technology work seamlessly so our clients can concentrate on making a difference, regardless of industry.

We foster a company culture that encourages growth, collaboration, and innovation. Join our team and help empower businesses with cutting‑edge IT solutions while building a rewarding career in a dynamic, supportive environment. CTS is headquartered in Brooklyn, NY, with 90+ employees across the U.S. and several other countries. Learn more at

Service Delivery Coordinator is responsible for maintaining a bird’s eye view of all Service Delivery ticket traffic. This role allows the team to focus on delivering technical services to clients without managing new ticket flow. The coor...