Service Delivery Head

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Join our dynamic leadership team at DHL Global Forwarding, Freight (DGFF) GSC – Global Service Centre!

Job Title: Service Delivery Head

Strategically and operationally lead, develop and control the business and operations of the Service Line/s for Bogotá location to achieve short-term and long-term objectives encompassing increasing of the value provided, ensuring operational resiliency and maximizing the effectiveness and efficiency of the services in accordance with the SLAs.

The role reports into the Center Head and is a member of the Senior Management Team (SMT) of GSC Bogotá.

This role inc...