Service Delivery Lead

NCSis is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of approximately 14,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

Job Description

As a Service Delivery Lead (SDL), you will manage and govern e-Procurement SaaS platforms for multiple enterprise customers across the region. The role carries primary accountability for AMS delivery excellence, while also supporting platform evolution, customer success, solution delivery, and growth initiatives.

Responsibilities

• Service Delivery & AMS Governance (Primary KPI)
  • Own end...