Job Description

Are you ready to lead, innovate, and make an impact? Do you excel at tackling challenges head-on and inspiring teams to achieve their best? If so, GardaWorld is on the hunt for a savvy Bilingual (EN/FR) Service Delivery Manager to steer our ship towards new horizons.

As a Bilingual Service Delivery Manager (SDM), you'll be at the helm of our operational efficiency, driving strategic initiatives and ensuring seamless day-to-day functions. From optimizing processes to fostering a culture of innovation, you'll play a pivotal role in our continued success.

Job Responsibilities:

  • Conduct and manage daily operations to meet productivity targets and quality standards.

  • Develop and implement streamlined processes to enhance efficiency.

  • Collaborate with cross-functional teams to synchronize efforts and optimize resource allocation.

  • Monitor performance metrics, analyze data,...

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