Service Delivery Manager

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Service Delivery Manager - REMOTE. In this role, you will drive client satisfaction and operational excellence while managing team performance across various functions. You'll act as the primary liaison between clients, internal teams, and stakeholders, ensuring a seamless delivery of services. Your ability to foster strong relationships and optimize performance will contribute significantly to achieving strategic business objectives. This is a pivotal position for enhancing the overall customer experience through effective leadership and collaboration.

• Build strong client relationships and serve as the primary point of contact for assigned accounts.
• Manage client communications, ensuring timely resolution of concerns and effective conflict management.
• Lead client-facing meetings to communicate business needs, service ou...