Job Description

  • PF & Gratuity included
  • Medical benefits included

Job Description

Location- Hyderabad

Mode- HybridMAIN RESPONSABILITIES

  • Oversee the end-to-end delivery, ensuring alignment with business objectives and regulatory requirements.
  • Act as the primary point of contact for Modern Workplace domain, managing both internal teams and external partners/vendors.
  • Monitor and report on service performance, ensuring agreed-upon KPIs and SLAs are met or exceeded.
  • Drive service improvements, incident resolution, and root cause analysis for service disruptions.
  • Manage stakeholder communication, expectations, and satisfaction regarding Modern Workplace Products and Services.
  • Ensure compliance with security standards, policies, and best practices.

KEY ACTIVITIES & TASKS

  • Coordinate daily operations, including user provisioning, de-provisioni...

Apply for this Position

Ready to join Michael Page? Click the button below to submit your application.

Submit Application