Job Description
- PF & Gratuity included
- Medical benefits included
Job Description
Location- Hyderabad
Mode- HybridMAIN RESPONSABILITIES
- Oversee the end-to-end delivery, ensuring alignment with business objectives and regulatory requirements.
- Act as the primary point of contact for Modern Workplace domain, managing both internal teams and external partners/vendors.
- Monitor and report on service performance, ensuring agreed-upon KPIs and SLAs are met or exceeded.
- Drive service improvements, incident resolution, and root cause analysis for service disruptions.
- Manage stakeholder communication, expectations, and satisfaction regarding Modern Workplace Products and Services.
- Ensure compliance with security standards, policies, and best practices.
KEY ACTIVITIES & TASKS
- Coordinate daily operations, including user provisioning, de-provisioni...
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