Service Delivery Manager (Operations) (Saudi Arabia-On-site)

Job Title: Service Delivery Manager (Operations)

Job Location: Saudi Arabia (On-site)

Experience: 7+ Years

Role Overview:

The Service Delivery Manager (Operations) will lead the end-to-end operational management, optimization, and continuous improvement of the Loan Origination System (LOS)across the institution. This role ensures seamless delivery of LOS-enabled services, drives operational excellence, and supports business growth through stable, efficient, and scalable processes.

The ideal candidate is a hands-on problem solver with strong operational governance experience, deep understanding of loan origination workflows, and the ability to partner with technology, product, risk, and business teams to deliver consistent, high-quality services.

Key Responsibilities:

Operational Leadership

• Oversee da...