Service Delivery Manager - (PA2025Q3JB143)

Service Delivery Manager – (PA2025Q3JB143)

Location: Toronto | Hybrid

About SS&C Technologies

SS&C Technologies (Canada Corp.) is a leading financial services and healthcare technology company headquartered in Windsor, Connecticut, employing over 27,000 people across 35 countries. We provide technology and service solutions that help global financial industry clients achieve their business goals.

Job Description

As a Technical Service Delivery Manager, you will work with our IT infrastructure teams to ensure IT services availability in accordance with domestic and international client SLAs.

What You’ll Do

• Oversee technology infrastructure operations, incident and problem management, stakeholder communications, and root cause analysis.
• Provide leadership to cross‑functional technical teams, fostering teamwork to ensure prompt service resumptions and permanent...