Job Description

Work Setup

100% onsite

Location

BGC Taguig

Schedule

6am-3pm

Non‑Negotiable Requirements

  • At least 3 years leadership experience
  • Very good communication skills
  • Very good leadership skills
  • Very good technical knowledge
  • Must have experience with B2B Service Delivery Management, Telco account

Responsibilities

  • Leadership & People Management
  • Team Leadership: Leading and managing teams responsible for both fixed and mobile
    services.
  • Performance Oversight: Setting KPIs (Key Performance Indicators), monitoring
    performance, and conducting regular 1:1s, performance reviews, and succession
    planning.
  • Operational Execution & Risk Management
  • End-to-End Fulfillment: Overseeing the order fulfillment process for both fixed
    services and mobile transitions, ensuring timely delivery accordin...

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